Job Description
Qualifications
RESPONSIBILITIES:
- Team management - handling a team of agents working as Reservation and General booking
- Responsible to achieve the KPI/SLA of the process for the team
- Ability to deliver through people
Qualifications
Ideal candidate for the Team Leader with German - CIS position:
- Experience and ability to supervise team size of (15-20) and conduct administrative functions
- Team experience of min 2 to 3 years
- Able to speak & write fluent German. Confident to lead conference calls
- Able to produce dashboards & reports in Excel & presentation formats
- Good analytical and conflict management skills
Our offer:
- Bonuses for your results;
- A friendly atmosphere and a multinational environment.
- Meal tickets (15 RON/Day);
- Wide range of development and training options (including soft skills and language courses);
- Medical coverage;
- Bookster and Benefits Online for you to enjoy your hobbies.
