Technical Account Manager (8-Day Consultancy) - Cisco ThousandEyes in Bucuresti

Job Title: Technical Account Manager (8-Day Consultancy) - Cisco ThousandEyes Location: United Kingdom Contract Type: Inside IR35 Duration: 8 Days About the Role:We are seeking a skilled and experienced Technical Account Manager to join our team for a short-term consultancy role. This position will involve providing expert technical support and guidance on Cisco ThousandEyes solutions to our clients. As a Technical Account Manager, you will work closely with our customers to ensure they are leveraging the full potential of the ThousandEyes platform to meet their business objectives. Key Responsibilities: Serve as the primary technical contact for assigned clients, offering expert advice and support on Cisco ThousandEyes solutions. Conduct thorough assessments of clients' network environments and performance metrics. Assist clients in troubleshooting and resolving complex technical issues related to the ThousandEyes platform. Provide customized recommendations to optimize the use of ThousandEyes for network monitoring, visibility, and performance improvement. Deliver technical presentations and demonstrations to clients, showcasing the benefits and capabilities of the ThousandEyes platform. Collaborate with clients to understand their specific requirements and develop tailored solutions. Provide detailed documentation and reports on technical findings, recommendations, and action plans. Conduct knowledge transfer sessions to client teams, ensuring they are well-equipped to manage and maintain their ThousandEyes deployment. Requirements: Proven experience as a Technical Account Manager or similar role, with a strong focus on network performance and monitoring solutions. In-depth knowledge of Cisco ThousandEyes and its applications in network visibility and performance management. Excellent problem-solving skills and the ability to troubleshoot complex technical issues. Strong communication and interpersonal skills, with the ability to build and maintain client relationships. Experience in conducting technical presentations and training sessions. Ability to work independently and manage multiple client engagements simultaneously. Familiarity with network protocols, architectures, and performance optimization techniques. Relevant certifications in Cisco or network performance monitoring (eg, Cisco Certified Network Professional, Cisco ThousandEyes certifications) are a plus.