Asseco (nice to have) ITIL framework (regular) Atlassian Toolbox (regular) Microsoft Office (regular) Industry: BankingLocation: WarsawRemote work: hybrid model (3 days onsite) Project language: English, PolishType of assignment: B2B, 6 month + extensions Must Haves: University degree in Computer Science, Business and Administration or Communication Sciences.Strong communication capabilitiesKnowledge of MS Office suites and Atlassian ToolboxA high degree of Technical expertise for assigned applicationsKnowledge of ITIL framework and IT processesKnowledge of Software development processes.Nice to haveExperience with Asseco systemsAdditional knowledge about solutions supporting financial institutions will be considered an advantageFinancial Services industry and/or automotive experiences preferredSkills to proactively enhance or improve programs, processes and systems with a customer-centric focus Personality features, predispositionsResponsibility and commitmentIndependence and accuracy in operation (high quality of work)High ability to work and cooperate in a team (also internationally wise)Excellent communication skills and highly developed soft-skillsOpen-minded attitude, solution orientation, problem-solving skillsGood coordination skills (incl. task prioritization)Advanced Time Management skills The objective of the position Employees who take care of the technical, commercial and licensing aspects of one or more applications and act as the central contact for the respective department. Application Strategy ManagementManagement of the technical application documentation (incl. central system repository (e.g. PlanningIT/ LeanIX))Technical Application Management (incl. technical optimizations, deployments on test environments) in line with all internal regulations/ processes (e.g. B03))Change Request ManagementProject Support as Technical Application ManagerBudget ManagementStakeholder Management Tasks of the position 1. Application Strategy Managementa. Supporting TAO in formulating and communicate the technical application strategy aligned with EAb. Serving as a technical liaison to facilitate cross-functional collaboration for BU & ITc. Continually researching the current and emerging technologies and proposing changes where neededd. Identification of automation capabilities (OpEx analysis and follow-up)e. Coordination and supervision of penetration and performance tests of our products and systemsf. Collaboration with IT roles centrally/ locally (e.g. Solution Architect and Enterprise Architect) 2. Management of the technical application documentationa. Pro-active update of central system repository (e.g. PlanningIT/ LeanIX)b. Verifying of Release Notes / CAB Instructionsc. Ownership and management of Service Card (as a prerequisite to handover something to AMS)d. Ensuring up-to-date and complete AMS Instructionse. Ownership and management of other documents related to the managed application 3. Technical Application Management in line with all internal regulations/ processesa. Implementation of new versions on test environmentsb. Analyzing existing applications and systems to determine needed modifications and/or enhancementsc. Drive the continuous improvement of the applicationsd. Being responsible for technical optimizations if necessary, analysis of necessitye. Consulting and support of training for the second line of support (AMS)f. Ensure the quality of the version delivery (e.g. being aware of software quality issues or late deliveries etc.)g. Ensure implementation of Access and Identity Management process (Recertification, System Role concept, System Role repository, Authorization Concept document, System Privileges Repository, User management of Test Environments) - ensure quality and accuracy 4. Change Request Managementa. Active role in change management process (e.g. CAB), act as Change Coordinator, the introduction of changes in alignment with AMSb. Evaluating business topics and revising operational procedures to identify potential enhancements to assigned applications to meet changing business requirements using technical expertisec. Implementation of new features by choosing the right implementation methods and ensuring that architectural requirements and standards are consideredd. Collaboration with IT roles centrally/ locally (e.g. Solution Architect and Enterprise Architect) 5. Project Support as TAMa. Support project if necessary (e.g. Feasibility Study), join quarterly planning roundsb. Implementation of the software versions on test environments 6. Budget Managementa. OTB management of application (incl. Change Request planning) (incl. RTB planning and share information with AMS)b. Yearly Planning Round support plus a monthly update on utilization of the budget, incl. potential update of budget planningc. Improve budget planning during the planning period 7. Stakeholder Management / Collaboration needsa. Local Business support (e.g. Test Team, BDD, FAO, Business Architects)b. Local IT support and collaboration (IT4IT)c. Central and local IT Roles (e.g. Solution Architects/ Enterprise Architects/ TAMs, Etc.)d. IT Leadership Team WE OFFER: Work in an international environment within the Scandinavian business culture.Long-term cooperation across the IT sector.Transparently built relations based on trust and fair play.High-end IT equipment: monitors, headphones, fast fiber and WiFi (with no limits).Benefits: Medicover card, Multisport card.
Technical Application Manager (TAM) in Constanţa
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