Candidatul ideal
We're looking for the perfect candidates for our Technical Support Team of German/Spanish/Dutch!
We need professional and responsible team members to work with our team, help us become more and more efficient and reliable. We have professional trainings which help you improve your career, we provide considerable salary and benefit which support a good life, we also have a frendly and energetic team which provide you the best work place! If you want join us, We hope you: Can speak very good language (Speaking, writing, unerstanding). - Mandatory requirement ; Be good at learning new knowledge , and talking with customers ; Have a good willing of customer service, be willing to help users solve problems; Technic background/Call center experience will be more competetive;
Descrierea jobului
Your daily work is:
Work as L1/L2 support, provide help to German/Spanish/Dutch customer who contact us in multi ways, Phone Calls, Email or Online Chat ; Receive the professional training for TP-Link products/Troubleshooting skills, to improve yourself during your working; You will be promoted once you became better and also be suitable for the higher level;
We provide: Attractive salary , matching your workload and contribution; Considerable KPI bonus , monthly assessment and distribution; At least 1 time salary raise per year , your performance will determine the times and amount of raise; Multiple benefits , such as meal ticket, medical subscription, birthday activity, team building activities...