Technical Support Engineer in Bucuresti

Description :Technology underpins our entire business. Our Technology, Data and Innovation (TDI) strategy is focused on strengthening engineering expertise, introducing an agile delivery model, as well as modernising the bank's IT infrastructure. We continue to invest and build a team of visionary tech talent, providing you with the training, freedom and opportunity to do pioneering work. As an engineer you will develop and deliver significant components of engineering solutions to satisfy complex and diverse business goals. You will engage and partner with the business whilst working within a broader creative, collaborative and innovative team, with a strong desire to make an impact.RFT is the technology partner to the Risk divisions of Credit Risk, Market Risk and Non-Financial Risk. NFRM manages the Bank’s non-financial risks, including Operational Risk and Reputational Risk. Our mission is to simplify processes, increase and active partnership and reduce administration, to deliver practical and sustainable risk management solutions. What we’ll offer youA healthy, engaged and well-supported workforce are better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its center.You can expect: Competitive salary24 days’ holiday + loyalty days + bank holidays (weekdays offered for bank holidays on weekend days)Flexible working hours and working from home.Reduced working hours for young mothers.Private healthcareA range of flexible benefits including retail discounts, online sport classes, online nanny program for kids and gym benefitsProfessional and personal development workshopsOpportunity to support various CSR initiatives.Your skills and experience:Ability to analyze business requirements, to reproduce incidents in a pre-prod environment, performs root cause investigations for application production incidents by providing detailed analysis and delivers the necessary data fixes/resolution.Ability to work effectively with senior IT and Business stakeholders.Prior experience working with Agile software methodologies, tools (Jira, Confluence) and ticketing systems (ServiceNow)Proficient communication and English language skills (written/verbal)Excellent team workerGood understanding of OOP concepts5 years previous working experience with SQL databases and exposure to development toolsBasic knowledge on cloud concepts (GKE, BigQuery, Cloud SQL, Kubernetes).Education/Certification:College or university with a concentration in Computer Science or Software Engineering (or equivalent)ITIL Certification would be a plusHow we’ll support youA culture of continuous learning with coaching and support from experts in your teamEnterprise engineer training programs to recognize our leading technologistsRegular global engineering events such as Hackathons or Engineering DaysMonthly industry speaker and community eventsAccelerated promotion process for outstanding technologistsFlexible working to balance your personal priorities