Trellix Email Threat Prevention Support Engineer in Bucuresti

Key Responsibilities: Mandatory Skills Microsoft Information Protection Email Security Implementation Architect and deploy Trellix Email Security solutions, including ETP configurations, policy creation and integration with on-prem CM and Splunk. Configure multi-layered detection techniques, such as advanced URL defense, attachment detonation, and deferred phishing detection. Threat Detection and Response Monitor inbound email traffic for any rejections, queuing. Investigate and respond to incidents related to false positives, quarantines, email delay and riskware blocks. Diagnose and troubleshoot technical issues related to email security incidents and product functionality. Security Audit and Compliance Implement necessary remediation measures to enhance email security. Stay updated on industry best practices and emerging threats. Coordinate with vendor to remediate any vulnerabilities identified. Collaboration Collaborate with customers and internal teams to identify solutions and implement best practices. Document technical solutions, FAQs, and troubleshooting guides for internal and external use. Work closely with SOC, EIS, and Groupware team to enhance threat detection capabilities. Develop and deliver product demonstrations, training sessions, and knowledge transfer sessions for customers. Skills: Strong problem-solving abilities and attention to detail. Excellent communication skills for collaborating with cross-functional teams. Knowledge of cloud architectures and on-premise NX/EX infrastructures. In-depth knowledge of email protocols (SMTP, POP3, IMAP) and email security technologies. Proficiency in configuring and managing ETP or on-prem EX policies. Ability to work independently and collaborate effectively in a team environment. Proficiency in IDS/IPS Proficiency in Linux/Unix operating systems. Hands-on experience with any Email Security and Network Security products. Ability to adapt to evolving threat landscapes and implement effective security measures. Hands-on experience with other Trellix products such as NX, FX, CM and MVX is a plus.